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Atlassian Admin Requests

Welcome! You can raise a request for Atlassian Admin Requests using the options provided.

Contact us about

Limited Availability

What can we help you with?

Select is focused , press Down to open the menu,

New JSM Portal/Project Request

Required fields are marked with an asterisk

Email confirmation to(required)

Attachments

Drag and drop files, paste screenshots, or browse

Please attach any supplemental documentation that will help in creating this new JSM portal.

Jira Service Management (JSM) is limited to these ASU business units:

ASU Business Unit

Which ASU business unit will manage this new JSM?

This request must be submitted by or for the designated project lead for this new Jira Service Management (JSM) project, who must already have an active Jira license.

JSM Portal/Project Lead

Who will be the project lead for this new JSM? (Use the asurite ID to search for the appropriate Atlassian account.)

Select...

Suggested JSM Portal/Project Name

What name would you like for this new JSM?

Description of new JSM

Describe the new JSM with as much detail as possible, including initial list of requests (request types), status/workflow outline, links to support docs, etc.

Initial list of requests (request types), status/workflow outline, links to support docs, etc.

JSM agent licenses

List names and asurites of agents for your new JSM. Queue access requires an agent license and is best used by the people on your team who will triage and handle these requests.

For any agents in your list without agent licenses, please use “JSM Agent Access“ to request new licenses (so we can keep track of our limited JSM licenses). We will let you know which users need new agent licenses.

Forced approvals?

Will one or more of the requests require forced approvals built into the workflow?

YesNo